Return and Refund
Returns
- Eligibility: Return items within 14 days of receipt. Items must be unused, in original packaging, and have proof of purchase.
Refunds
- Process: Once we receive and inspect your return, we’ll notify you about your refund status. Approved refunds will be credited to your original payment method within a few days.
- Issues: If you haven’t received a refund, check your bank and credit card company first, as processing times vary. Contact us at [customer service email] if you still need assistance.
Exchanges
- Defective/Damaged Items: Contact us at gothamcityegy@gmail.com to exchange defective or damaged items for the same product.
Shipping
- Return Shipping: You are responsible for return shipping costs, which are non-refundable.
Contact Us
- For any questions, email us at gothamcityegy@gmail.com.